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Empowering Decision-Making using Cascading KPIs
Business dashboards visually present key performance metrics and indicators (KPIs) to offer at-a-glance insights into company health and goal progress. Effective dashboards are tailored to user needs, ensuring the right information reaches the right audience.
C-level executives gain a high-level overview of the business, similar to understanding the time without needing to know how to build the clock.
D-level executives focus on departmental performance, requiring metrics specific to their areas.
Managers track KPIs impacting their teams, while supervisors may drill down to identify the root cause of issues.
This cascading KPI approach empowers individuals at all levels:
- C-level: Identify concerning trends and assign investigations to D-level executives.
- D-level: Gain departmental insights, isolate problem areas, and assign managers for resolution.
- Managers: Utilize KPIs to pinpoint specific issues and delegate root cause analysis to supervisors.
- Supervisors: Proactively monitor relevant dashboards to identify and address issues early, preventing escalation.
Security ensures only authorized personnel access sensitive information.
Example: The CEO identifies rising scrap and assigns the Manufacturing Director for reduction. The Scrap by Department KPI pinpoints the Plasma Cutting line. The Manager delves deeper with Scrap by Operator/Machine, identifying the cause (operator error or machine malfunction) and assigning targeted training or maintenance.
This cascading approach leverages top-down and bottom-up insights for informed decision-making, enabling proactive problem-solving at every level.